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Ron Chan is a Sales & Marketing Strategist at Naida Communications. He helps people and businesses increase their sales by developing effective Marketing Strategies. You can contact Ron by emailing him at ron@naidacom.com. To learn more about Naida Communications visit them at www.naidacom.com.

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How to Improve Your Social Media Efforts With Your Email Signature – a Microsoft Outlook tutorial.

They say that the next generation of communicators don’t even use email anymore.  It’s either SMS or BBM they say.  For me, I find that I still use email quite a bit.  But I also understand that Social Media is playing an increasing role of corporate and personal branding.

So how do you brand yourself a little better?  By creating links to yourself in your Outlook Email Signature.  How?  Follow the simple steps below.

1. Grab the social media icons you wish to use and save them to your desktop.

You can “right click” on the icons I use below and save them as a PNG Image to your desktop.

facebook thumb Improve Your Social Media Efforts With Your Email Signaturelinkedin thumb Improve Your Social Media Efforts With Your Email Signaturerss thumb Improve Your Social Media Efforts With Your Email Signaturetwitter thumb Improve Your Social Media Efforts With Your Email Signaturewordpress thumb Improve Your Social Media Efforts With Your Email Signature

2. Start Microsoft Outlook.

Once open, go to Tools drop down menu and select Options

toolsoptions thumb Improve Your Social Media Efforts With Your Email Signature

Click on the Mail Format tab then Signatures

mailformatsignatures thumb Improve Your Social Media Efforts With Your Email Signature

Click on New, and then Create a Name for Your New Signature, Click OK

signature thumb Improve Your Social Media Efforts With Your Email Signature

Fill in the contact details, add your previously saved icons by clicking the add picture button (see red arrow)select files accordingly….click OK

addicons thumb Improve Your Social Media Efforts With Your Email Signature

To Add Links to your Icons:

  1. click on the icon you wish to add link,
  2. click on the add hyperlink button,
  3. insert hyperlink address,
  4. click ok
  5. repeat steps 1-4 for each icon

add links thumb Improve Your Social Media Efforts With Your Email Signature

3. There you have it…be sure to test it all out by sending an email to yourself.

Great Article posted by Stephanie Sammons at Social Media Examiner on how to become a connector.  Connectors are valued people in social circles as they become a key center of influence.  They often know a lot about things but if they don’t they will know someone who does and can point you in the right direction.

Jeff Gitomer states “All things being equal, people want to do business with their friends.  All things being not quite so equal, people STILL want to do business with their friends”

I tend to agree and to this day I still maintain relationships developed in various positions through out my career.  Enjoy the post.

By Stephanie Sammons
Published November 18, 2010

Are you wondering how to leverage your presence on LinkedIn to build social influence?

Regularly updating your status, joining and participating in groups and answering questions is just the start.

There are also a number of ways to build deeper relationships with your connections on LinkedIn. I’m going to ask you to shift your thinking and consider the following:

Spend some time on LinkedIn connecting your contacts.

If you truly want to build social influence with your connections and become more valuable to them, dedicating time to strategically helping others can elevate your “social” status.

People want to be connected with a connector! Connectors are considered valuable resources because they’re genuinely interested and engaged in helping others succeed.

Working to connect your connections on LinkedIn not only helps you become a more influential person, you’ll also benefit from triggering the rule of reciprocity. Essentially, the rule of reciprocity states that when you do something that can benefit someone else, you’re making a psychological deposit with that person and he or she will feel obligated to repay the favor.

LinkedIn is the perfect environment in which to put the rule of reciprocity to use.

Why? Mostly, the network is transparent. LinkedIn members are sharing not only information about their professional background, skills, and experience, but they’re also sharing personal hobbies and interests. Never before have you been able to see all of these details about your professional network laid out right in front of you. The power of the LinkedIn network provides a compelling opportunity to grow your business.

A 3-Step Process for Connecting Your Connections on LinkedIn
#1: Analyze Your First-Degree Connections

Here’s a big-picture exercise that will get you thinking about who you know, what’s important to the people you know and who should know one other within your LinkedIn contacts.

Go to the Advanced People Search tool within LinkedIn. Under the “Relationship” section on the left, filter for your first-degree connections only (see image below).

This will bring up a list of all of your first-degree connections. Make sure to choose “Expanded View” to see more details about your connections within this search. A free LinkedIn account will show you up to 100 profile results per search.

 How Connecting Your LinkedIn Contacts Builds Social Influence

The Advanced Search tool is located at the top right of your profile page.

 How Connecting Your LinkedIn Contacts Builds Social Influence

Filter for first-degree connections.

Once you’ve pulled up the search results, scroll slowly through your entire list of first-degree connections, looking closely at faces and titles. Simply spending some time scanning through this list of connections can help trigger and uncover common ground among your connections that you may not have thought about. Take notes as you go through this process.

Next, identify your 10 best business relationships from this list and jot them down. Also add the 10 most influential people you’re connected with (there may be some overlap). Now it’s time to analyze your first-degree list of best relationships and top influencers.

Are there similar personality types? Do any of the career and business paths of your connections intersect or have complementary characteristics (i.e., could you connect an executive leadership coach with an executive, or an entrepreneur with a venture capitalist)? Whom can they benefit from knowing, being connected to, or working with on your list? Do any of these individuals live in the same geographic area? Do any of them have similar personal interests or belong to the same LinkedIn Groups or outside organizations?

Unfortunately there is no quick way to conduct this in-depth search other than to view the profiles manually and identify all the potential links. However, it will be well worth your time! Bringing together your best relationships with your top influencers is a very powerful exercise and you should get to know as much as you can about these individuals.

An example in action—connecting the dots:

John owns his own technology firm and Sam is a financial professional. They live in different states but they’re my first-degree connections. Through my relationships with these two individuals I’ve learned that they’re both Ironman triathletes who blog about their triathlon training and experiences, and they both strive for their personal best in business and in life. In my mind, these two must know each other and there could certainly be an opportunity for them to do business together as well.

Both John and Sam were extremely grateful for the introduction and were thrilled to meet a like-minded acquaintance with a passion for competing in triathlons. In this example, I was able to come up with this mutually beneficial connection by simply scanning through my first-degree connections and concentrating on what I know about each person, both personally and professionally. It’s all about connecting the dots!

#2: Filter Your First-Degree Search by Geography, Industry and/or Keywords

This time, start your Advanced LinkedIn search for first-degree connections, but run some filters. We’ll start by filtering your search results for geography and get more specific from there.

Using the Geography filter, choose the location where you have the most connections. Now study these profiles and go through the same questions listed in exercise #1. Who in this group of connections should be connected to one other and why? Can you see any professional common threads among those professionals who live in your area?

Now let’s narrow it down further and apply some filters for industry. First, view your connections who work in the same industries. Are there any opportunities for these individuals to benefit from networking with industry peers? Next, check the boxes for a handful of industries that could be complementary (i.e., financial and legal, marketing and design). Are there opportunities to connect any of these individuals where it could be mutually beneficial from a business standpoint?

Finally, let’s narrow it down even further by applying a keyword filter that describes a hobby or interest. The strongest ties are those that center on personal interests. The Keyword search box will be at the top left of your Advanced Search screen. If you need help coming up with a keyword for personal interests, look at your own interests that you’ve listed on your profile and use one of those words or phrases. What are you interested in and passionate about? What are your best connections interested in and passionate about?

An example in action—personal interests are powerful:

I’ve got about 130 professional LinkedIn connections in Dallas where I live. After I’ve run the first two filters (location and industry), I’ve got a list of 37 people whom I feel would benefit from being connected on a professional level. I then decided to run a keyword filter for the word “golf,” and that narrowed it down to 4 individuals! Now I’ve identified 4 of my connections who all live in my area, work in similar or complementary industries and enjoy golfing. I can decide from here whom I want to connect, and even connect the entire group of people through a golf outing!

 How Connecting Your LinkedIn Contacts Builds Social Influence

Filter your searches to find common ground among your first-degree connections.

Go through this process numerous times with your first-degree connections, but reverse and play around with the order of your filters.

For example, start with a keyword based on one of your interests, and then filter for geography, followed by industry. You can certainly connect others across the country as well. There are really no rules here other than the more common ground you can identify among the connections you connect, the more relevant and meaningful that introduction will be for both parties.

#3: Send Both Connections a Private Message

Before you utilize the LinkedIn introduction tool, I strongly suggest you send a private message to each of the individuals you’re going to be connecting. First you’ll need to decide who’ll be the person you introduce and who’ll receive the introduction. Send a private message first to the person you’ll introduce. Use something like the following to let him or her know what to expect:

“Hi Sam, I know someone whom I think you would really enjoy meeting and we are also connected here on LinkedIn. His name is John ______ and he owns a technology company here in town. I realized that both of you are passionate about triathlons and even do some blogging on the subject. I wanted to introduce the two of you because you seem to have a lot in common, and you’re both here in Dallas! I will be sending an official LinkedIn introduction over to him shortly to introduce the two of you and you can take it from there. Let me know how it goes! Hope business is going well and let’s get together soon!”

Warm regards,

Stephanie Sammons

For the person who’ll be receiving the introduction, send him or her a private message as well as notification that your introduction will be coming soon. Always send these private messages first to make it clear to both parties what you’re trying to accomplish, otherwise it can be confusing.

Once you’ve sent the private messages, you can send over the official LinkedIn introduction. You can access the link entitled “Make an Introduction” from your connection’s profile.

 How Connecting Your LinkedIn Contacts Builds Social Influence

LinkedIn makes it simple for you to introduce others.

The best way to ensure that these new connections you’re creating on LinkedIn will evolve into potential relationships is to do the work up front, and uncover all of the potential intersecting points or commonalities with your first-degree connections. The more people have in common—especially around personal interests—the more likely a new relationship will develop and thrive! You’ll be appreciated and respected for taking the time to connect the dots and piece these introductions together, and most importantly, you’ll build significant social influence!

It takes work to be a connector, and the benefits may not be immediately measurable. Long-term, however, you’ll reap the rewards in ways that you may not even be able to imagine today. Not only will you become a more valuable and influential person to your existing connections, you’ll open the door for new connections and introductions for yourself.

Link to the Original Post at Social Media Examiner

 How Connecting Your LinkedIn Contacts Builds Social Influence

About the Author, Stephanie Sammons

Stephanie Sammons is the voice behind Smart Social Pro, a resource for professional practitioners to help them understand how to leverage the power of social media and blogging in their practices. Other posts by Stephanie Sammons »

Lead Leakage is Killing your Sales

We are enjoying an uncharacteristically warm November in Winnipeg.  But with the thought of plummeting temperatures and drifts of snow the idea of a warm vacation always comes to mind.

Over the past few years the travel game has changed a lot.  Discount websites like iTravel2000, SellOffVacations, Priceline and Hotwire have challenged the revenue streams of many local travel agencies.  Do your typical store front travel agents have a place in the business world?  For the time being, I think the answer is yes but not sure how long.  My interaction with this travel company was the inspiration to this post.

I called this travel company because my wife had booked with them last year.  Our primary reason? They double our points on our Visa card.  Since the agent we used last year provided some good information we call back again this year…warm lead initiated.

The call started ok but nosedived shortly thereafter.  Below is a post-mortem and hopefully you’ll increase your sales by plugging up your lead leaks.  I see the following 8 things occur on a regular basis all of which can vaporize your leads:

  1. No Email Signature – especially a phone number.  The latest and greatest smartphones like Blackberry, Apple have the ability to dial the phone number in the email signature
  2. How about giving multiple numbers like your office and cell number? I can’t buy from you if I can’t contact you
  3. Lack of a personal sales page (Website, Blog, LinkedIn, Facebook, Twitter etc.) – keep me abreast of what’s good and not so good in the world you live and breath – that’s how you develop relationships.  And if I like ya – I’ll point more people in your direction. MORE WARM LEADS – wouldn’t that be great!
  4. No contact info on personal sales page….see #2 above
  5. Old or incorrect contact info on personal sales page
  6. “Contact Us” link only on one page

If you are in the game of sales make it easy for me to buy from you. As I am ready to BUY but still have yet to book a vacation.

Need more help with Marketing Strategy that can lead to more sales? Email me at ron[at]naidacom.com.

If you are a retail based business, offer products/services business to business, professional service provider, commissioned sales rep etc   You will want to read this article.  Over the past few years the way to the customer’s wallet has changed. 

| YellowPages are dead…Google is the new directory |

No longer can you expect to place a yellow page ad, newspaper ad, send out flyers, advertise on radio, runs ads on TV blasting “I’m here, I’m here” and expect to get results.  Customer behaviour has changed and if you do not change with it you are doomed.  How you adjust, adapt and prepare for the new customer will determine your long term success.

So what’s changed?  In the last little while, online has taken over.  Comparison shopping occurs in just a few clicks versus hours of phone calls or in-store visits.  Speaking of in-stores visits…those occur in the comfort of the customer’s own home or desk via Google, Yahoo, Bing etc.  

| We’re open Monday – Friday 9-5 no longer works for people. |

Days and weeks of research done the old fashioned way are now compressed in to hours, minutes and seconds.  It’s no longer Monday to Friday 9-5…it’s 24/7 365.  Yes, the internet has been around for the last 25 years but it has firmly taken hold as a shopping option and has become a trillion dollar shopping option for customers and consumers around the globe.

Trillion dollar pie?  Do you want some of that?  Here are some examples of businesses doing things different.  Investment firms, car dealers, banks, insurance companies, real estate agents, dentists, restaurants to name a few have adjusted their business model…and that’s just the tip of the iceberg.

The customer today versus before? Night and day…they’ve changed too…want to know what they look like and behave?  Keep reading.

  • Their purchase decisions are slower…they compare everything.
  • They get upset easier and want to let you know about it sooner and faster or they’re gone.
  • They want faster resolution to what ever they are upset about or they’re gone…CAN YOU SAY “what have you done for me lately?”.
  • They will not be doing business the way they used to.
  • They will not be advertising the same way either.
  • They will choose banks differently.
  • They will buy cars differently.
  • They will buy homes differently.
  • They will invest differently.
  • They’re online…checking your website and your competitor’s website.
  • Their word of mouth travels at cyber speed via social networking
  • The new tell one person if they’re happy and tell 10 people if they’re unhappy is now 100 and 1000 and spreads like a California wild fire.
  • They’re using: Facebook, MySpace, Tweets, LinkedIn, Blogs, You-Tube, texting to tell the world about their experiences.
  • They’re Googling…what are Yellow-pages?
  • They don’t know what newspapers are.
  • They listen to IPods and Podcasts not radio.
  • They watch TV when it’s convenient for them and skip through commercials using their PVR.
  • They buy at all hours…and it’s in the ga-zillions.
  • They want to buy from you if you make it easy to buy from you.
  • They are value driven…but price has moved up a couple of notches in the purchase decision.
  • They want a relationship.
  • They want, need and expect AMAZING SERVICE after the sale.
  • When they WANT they WANT IT NOW.
  • They HATE voice-mail or IVR hell.
  • They need help and expert advice immediately.
  • They know more about your product than you do…Oh and they also know everything about your competitor’s too.
  • If they need a recommendation…see line referenced earlier about Social Networking…you better have testimonials.
  • They want rapport and trust and expect to be heard and understood.

This is just the short list are you going to do something about it or stick your head in the sand?  I sure hope it’s the former and not the latter.  Failure to address the new way is surely the fast way of going broke.

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